Returns & Exchanges

At Wide Open, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. We strive to make the process as seamless as possible so you can find your perfect fit without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is securely packed.

• 4.
  Receive Your Refund

  After our team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.